questions from the terraces
FAQ
Are you the official Leeds United shop?+
No, and we never claim to be. We're an independent fan-run outfit with zero affiliation to Leeds United AFC. Think fanzine, not megastore.
How long does delivery take?+
Orders go out within 2 working days, then Royal Mail takes 2–3 more. So most gear lands within a week — usually faster than a VAR decision.
How much is shipping?+
£3.99 flat rate anywhere in the UK, free when you spend over £50. Full details on the delivery page.
Do you ship outside the UK?+
Not yet. We're working on it — sign up to the newsletter and you'll hear when it happens.
What if it doesn't fit?+
Send it back within 30 days, unworn, and we'll swap it or refund you. Check the size guide before ordering if you're between sizes — our stuff comes up true to size.
How do I pay?+
Checkout is handled by Stripe — cards, Apple Pay, Google Pay, the lot. We never see or store your card details.
Where's my order confirmation?+
It lands in your inbox within a few minutes of ordering. Check spam first, then get in touch and we'll dig it out.
Will you do a design about [that thing that happened]?+
Probably already drawing it. But send us your idea anyway — the best designs come from the stands.
Still stuck?
Ask Us Directly